At Pooches N' Pals it is important to us that you and your Best Pal get the Ultimate experience. We pride ourselves on the safety for your pooch and customer service is our specialty. We will send you a survey after your Pooches N' Pals experience and hope that you are completely honest with us about your experience. We will be honest
At Pooches N' Pals it is important to us that you and your Best Pal get the Ultimate experience. We pride ourselves on the safety for your pooch and customer service is our specialty. We will send you a survey after your Pooches N' Pals experience and hope that you are completely honest with us about your experience. We will be honest with you about what happened in the appointment and how your best pal did during their spaw day. We appreciate any feedback you have for us.
Right now we have 1 client in at a time for drop off and pick up.Please arrive on time for your appointment. Please ensure your Pooch has a tight fitting collar or harness that won't easily come off. Also please bring them in with a 6 to 8ft lead .The appointment will take between 2.5 and 3.5 hours to complete. We also ask that you pick up your pet after we call you. We usually give about a 15 to 20 minute heads up so we allow you enough time to get to the salon after completion of the scheduled appointment,this will be done through text. Please make sure we have the appropriate phone number to contact you or the person picking up your pet. Please make sure not to interrupt your Pets appointment, this may cause them to lose concentration and we need their full attention during their spaw day. Please bring in your pets up to date vaccine records which must include Bordatella.
💥We highly recommend pre booking your next appointment before you leave the salon 💥
Also if for some reason you need to cancel your appointment, please Give us at least 48 hours notice by calling 905-278-BARK so that we may fill that spot with someone who needs that appointment. We really appreciate you respecting our time. Thank you 🥰
As for payment. We accept Cash, Debit ,Visa ,Mastercard
If your dog comes in with Matting we do not brush it out. This will take too long and will potentially cause undue stress on your pooch. We will take it to a shorter length. The length is determined by if the Blade will fit under the mat. We will go over this with you in the appointment. We will happily put your pet on a schedule and get your desired length for your dog . Thank you for your understanding and co-operation!